 IMPORTANT NOTE
We ship with the post office almost daily If you want your order shipped as a GIFT to another address, you need to let us know. |
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      We also accepts MONEY ORDERS, CASHIERS CHECKS, and PERSONAL CHECKS. Orders paid in any way except personal checks are shipped as soon as possible after your figurines have been finished (remember, we do the custom work in our studio one figurine at a time). Paying with a personal check postpones shipping for one week. To send us your order through the mail, simply print out and fill in our MAIL-IN ORDER FORM where you'll find all the information you need. |
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Include the following information with all orders sent through email or regular mail: Item Number(s), Quantity, and Individual Price. Insured Shipping Fees within the United States are: Shipping charges for orders above $200.00 are done on an individual basis and depend on the weight as well as the total dollar amount. When you pay through PayPal, you will automatically be charged $27.00 for shipping. This amount will be credited toward the actual shipping charge yet to be determined. If you're placing a large order, PLEASE notify us first so you can find out what the shipping charge will be. If you place a large order without notifying us first, we reserve the right to send you a payment request for the additional monies due for shipping or to refund your payment. FORMS OF PAYMENT ACCEPTED All Money Orders, Cashiers Checks and Personal Checks |
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 To mail your order (with payment), CLICK HERE TO PRINT OUT OUR ORDER FORM PLEASE PRINT CLEARLY...Failure to do so may delay your order. Please make your payment out to Richard or Gina FioRito Mail your order with payment to: 1283 Worcester Drive Greenwood, IN 46143 |
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IMPORTANT INFORMATION BELOW...please take the time to read it. |
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PAYMENT POLICY --- Payment must be received within two weeks or your order will be cancelled and any items ordered from our SPECIALS section will be taken off reserve.
HOW TO HANDLE DAMAGED/MISSING ITEMS - - - Inspect your package for any damage immediately upon receipt. We must be notified within 2 business days of any damaged or missing pieces and prior to any returns. We follow strick packing guidelines and only use professional packing material. If, however, you receive a damaged item, please contact us immediately and be sure to keep all packing materials (including the box) because the US Post Office may need to inspect it. We are not responsible for damage done to an item after delivery. If you throw the packing material or box away and then discover the damage, there is nothing we can do so we strongly recommend you inspect your purchase immediately upon receipt.
If you discover an item that you ordered is missing from the package, you must notify us within 2 business days. If you notify us after that, there is nothing that can be done.
CLICK HERETO READ OUR GUARANTEE IF YOU HAVEN'T ALREADY 
